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PAC Annual Report 2014-2015

“In this annual report, we seek to showcase through our project work the myriad ways in which PAC has freshened its outlook on participatory governance and social accountability in our twenty-first year.”

Over the past year, the Centre has made significant efforts to move outwards and onwards with its research-based agenda to promote and incorporate citizen voice in governance deliberations.

Connecting with a larger range of organisations engaged with similar issues and objectives was foremost on the activity list of our work groups. At the end of the year PAC works with equal comfort across activist teams, civil society organisations, volunteer groups, corporate entities as well as with our long term friends in academia and think tanks. The benefits of this approach are beginning to show, as our research methods reflect the aspiration to include fuzzy and broad responses to capture the essence as well as the mood of citizen experience with a public service. Our tools and toolkits now add dimensions of participatory analysis, crowd sourced information alongside to enable us to do this. On the other hand, our traditional competences in core research towards the quantification of citizen responses through social accountability tools have been strengthened through acquaintance with new statistics, fresh models and a willingness to step out of formal and strict regimes. PAC has equally widened its borders while firming its bases of thinking.

On the way, the need to promote ourselves within the new sets of stakeholders we engage with has become urgent and prominent. The communication initiatives begun in the previous year have manifested themselves in several interesting ways. The transformation of PAC’s public image and improving our capabilities to receive and accept feedback on our work has considerably altered the way that other communities with similar interests, nationally and internationally, view us and our initiatives. This is expressed in the wider range of organisations that have expressed interest in working with us this year. Our presence at events is supported by a good range of written and visual material that speak for themselves, and by extension, for the Centre’s work. We have successfully recast ourselves as a think tank in the public eye.

PAC’s approach to technology to facilitate the changes charted above (and in the pages to follow) has also broadened. Our teams now regard technical support not only as a facilitator in all dimensions of research and analysis, but also as a powerful ally in communicating the results of research internationally. We also have active discourse with many representatives of the IT fraternity that surround us in Bangalore.

In this annual report, we seek to showcase through our project work the myriad ways in which PAC has freshened its outlook on participatory governance and social accountability in our twenty-first year. Each group at the Centre has reflected upon its work, and provided a glimpse of our possible fortunes in the near future. As our governance environment becomes more fluid with changes at the national and regional levels, the spaces proportionately increase for think tanks like ours to contribute positively towards harnessing the energies released in these processes. PAC aims to be at the forefront of these efforts in the coming years, and we seek your support and ideas to continue doing so with equal fervour and imagination.

R.Suresh
Director

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Evolved as a group for citizens to connect with the government; active engagement in electoral reform and public service analysis
Developed Citizen Report Cards, began to engage in research on state projects
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