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Posts by: Public Affairs Centre

Growth Matters: But Humans first

The year is 1949. Tensions had mounted between the Soviet Union and the United States of America. The US economy was shifting from a war...

Citizen Report Card Toolkit

The Citizen Report Card (CRC) is a simple yet powerful tool to provide public agencies with systematic feedback from users of public...

Tools for Improving Maternal Health Service Delivery, An Implementation Manual

Public Affairs Centre undertook a unique Citizen Report Card study of Maternity Homes, India Population Project (IPP) Centres and Urban...

Climate Change Score Card (CCSC) An Implementation Guide

Climate Change Score Card (CCSC) is an adaptation of the Community Score Cards (CSC), a well-known social accountability tool. CSC...

Social Accountability tools PacIndia

Climate Change Score Card – A Social Accountability Tool for Environmental Governance

Climate Change Score Card (CCSC) is a social accountability approach that adapts the best features of Community Score Cards, participatory...

Pac India Research papers

State of Urban Services in India

With increasing population and expanding demand for urban infrastructure services, the capacities of local governments in many developing...

Benchmarking Citizen Report Card on NBA/SBM

This report comprises of findings from a Citizen Report Card (CRC) exercise that was conducted in six districts each of two states, Tamil...

Fighting Corruption

Abstract: The growing distrust of government and widespread public rage against corruption are driven by what citizens experience in their...

Pac and the Government

How do MPs utilize MPLADS?

Member of Parliament Local Area Development Scheme (MPLADS) is a national scheme that allows the legislators (MPs) get a chance to don the...

PAC & the government

Armed with the mission of good governance, our founder, Dr Samuel Paul and a few friends pioneered the first Citizen Report Card (CRC) in...

Evolved as a group for citizens to connect with the government; active engagement in electoral reform and public service analysis
Developed Citizen Report Cards, began to engage in research on state projects
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