The tools developed are helpful in providing support to the research to bring about systematic evidence and this turn helps in providing evidence-based analyses and data while working with stakeholders.

Citizen Report Card (CRC)

The CRC addresses critical themes in the delivery of public services such as access to services, quality and reliability of services, problems encountered by users of services and responsiveness of service providers in addressing these problems, transparency in service provisions like disclosure of service quality standards and norms, and costs incurred in using a service including hidden costs such as bribes.

Community Score Card (CSC)

The Community Score Card (CSC) process is a community-based monitoring tool that is a hybrid of the techniques of social audit, community monitoring and citizen report cards. Like the Citizen Report Card, the CSC process is an instrument to exact social and public accountability and responsiveness from service providers.

Climate Change Score Card (CCSC)

Climate Change Score Card (CCSC) is an adaptation of the Community Score Cards (CSC), a well known social accountability tool (Sekhar and Nair 2008c, NAHM 2000). CSC consolidates people’s opinion and facilitates an informed dialogue between communities and the local governance structures. Conventionally, a CSC aims to bridge the dialogue between two main actors: the people and the state.

Community Led Environmental Impact Assessment (CLEIA)

Citizen Led Environmental Impact Assessment (CLEIA) Toolkit  is an attempt to develop a participatory interactive approach to involve local communities at various stages in the EIA process. Citizen Led Environmental Impact Assessment is designed to ensure that these citizens are empowered to effectively communicate with project proponents or clearance authorities with structured data to back to  their issues with any road construction projects.

Improving Maternal Health Service Delivery

This manual is designed for community groups, NGOs and research institutions working in the health sector. This is specific to maternal health service delivery. The tool can be used to facilitate good governance through promotion of participation, transparency, accountability and informed decision-making.

Data Analytics

Data Analytics as a research tool involves collecting both quantitative and qualitative data and allows researchers to make evidence-based conclusions.

Artificial Intelligence

Artificial intelligence (AI) has the potential to help tackle some of the world’s most challenging social problems. Analysing potential applications for social good, suggest that existing capabilities could contribute to tackling cases across almost all Sustainable Development Goals (SDGs), potentially helping hundreds of millions of people in both advanced and emerging countries.

Machine Learning

Machine Learning is a branch of artificial intelligence that allows software applications to predict outcomes without being explicitly programmed. A machine learning algorithm should learn the patterns of the input data to train a model which can later be used for prediction on test data.