Page 24 - PAC Annual Report April 2022-March 2023
P. 24
Annual Report 2023 “ Power supply is an essential service which is supplied by BESCOM and domestic con-
sumers are very happy with their service but domestic consumers have concerns
during summertime because of power outages and suggest that more electricity sup-
ply is required.”
- Prakash K N
Field Research Officer
“ A gap analysis was performed to assess ease of doing business, consumer satisfaction
and grievace redress mechanisms in the 5 ESCOMs of Karnataka. An exploratory data
analysis was then performed to understand the underlying factors impacting these
parameters.”
- Mrinalini Kabbur
Consultant
Stakeholder Engagements
Presentation of study findings and recommendations by the PAC study team to
the Core Committee and senior officers of BESCOM
24 Public Affairs Centre
